Avaya Holdings has announced that Isnet Servis, a leading regional ICT solutions provider, is the latest company in the Middle East, Africa and Turkey to be authorised to supply ‘Powered by Avaya’ cloud services to companies in the region. ‘Powered by Avaya’ is a communications cloud solution designed to meet the surge in demand for cloud-based communications services across the region, particularly among small and medium-sized organizations. It enables qualified channel partners to offer Avaya unified communications (UC) and contact centre (CC) solutions in a way that best meets their customers’ needs – on premises, hybrid cloud, or fully hosted.
Bulent Baytok, Managing Director of Isnet Servis, said: “Through ‘Powered by Avaya’, we can now fulfil our customers’ demand for modern cloud-based communications. Avaya shares our vision for how communications shape compelling customer experiences and drive new efficiencies right across the company. The expansion of our partnership with Avaya gives us the freedom to innovate with our customers in a way that suits them, seamlessly transforming their businesses at their own pace.”
Established in 1995, Isnet is currently the leading Avaya partner in the region, trusted to install Avaya’s industry-leading solutions, services and provide customer support. Isnet also significantly invests in its own R&D, supporting customers with a best-in-class data centre and sector-specific software developments. Isnet also provides value-added solutions and services to meet the current and future technological needs of its customers, with particular expertise in Unified Communications (UC) and Call Center (CC) solutions across all sectors.
Ayse Kilicaslan, Managing Director – Avaya Turkey, noted: “We are very glad to announce that Powered by Avaya communications solutions are now serving customers in Turkey. With our new cloud services, organisations can use the unique ‘pay-as-you-grow’ model for UC and CC solutions, which enables customers to reduce IT and maintenance costs. In addition to financial savings, ‘Powered by Avaya’ also provides scope for instant scalability, security and mobility. Customers can now activate their agents on the cloud whenever required – in a fast, safe and more cost-effective way.”