Dimension Data has today announced the appointment of Nemo Verbist as its new Group Executive for Customer Experience (CX) and Digital Workplace (DW). His appointment is effective from 1 November 2018 when he will be responsible for delivering the vision, strategy and Go-To-Market (GTM) execution for the CX and DW practices.
Verbist, who joined Dimension Data in 2006, is an experienced leader with a solid track record of over 20 years’ experience in selling complex ICT solutions to support business objectives. He has fulfilled a broad range of roles in strategy and sales in Belgium and across the broader Europe theatre.
In his latest role, he has been managing the CX and DW GTM practices across Europe and has been a key contributor of the overall European GTM Strategy and Execution. Prior to the CX and DW European role, Verbist was the Belgian General Manager for Euricom, a wholly-owned Dimension Data company, focusing on application development for enterprise applications and mobile apps.
Commenting on his appointment, Verbist said, “Today we see a shift from individual productivity to agile team productivity. Artificial intelligence, machine learning and chatbots are some of the key technologies that enable digital businesses to be more productive and client centric. They enable employees to focus on tasks that add immediate business value. Our clients want to consume technology that help them to make decisions based on real time data. Both CX and DW are two key areas that lead this change, so I’m excited to have been selected for this role where I have a significant opportunity to accelerate our clients’ journeys in this space.”
Dimension Data Group Chief Operating Officer for Go-to-Market, Paolo Masselli said, “We are delighted to have Nemo join our Executive team. His solid experience and tenacity with clients will be a key differentiator for us in driving our GTM practices forward.”