Huawei Opens New Service Center in Dubai

Huawei has officially inaugurated its latest Exclusive Service Center in Dubai, marking a significant milestone in enhancing customer service and support. The opening event, held on June 7th, was a resounding success, drawing Huawei fans and distinguished guests for an evening of celebration, prizes, and exclusive services.

The highlight of the evening was the ribbon-cutting ceremony, officiated by Peak Yin, Country Manager Huawei Consumer Business Group UAE, alongside VIP guests H.E. Maryam bin Theneya Second Deputy Speaker Federal National Council and Sheikha Dr. Alia Humaid Al Qassimi. Peak Yin shared his insights on the new opening, stating: “At Huawei, we always prioritize consumer engagement. The relationship we have built with our UAE customers goes beyond transactions. We have a deeper bond with our customers. We hope that our new Exclusive Service Center will become a place for consumers and technology enthusiasts to come together and experience Huawei’s latest advancements in consumer technology.”

Following the opening ceremony, guests were invited to participate in the “Share and Win Big” activity segment. Attendees had the chance to capture memorable moments, share them on social media using the hashtags #HUAWEIService and #HUAWEICare+, and write reviews about their experiences at the new service centre. These activities offered participants the opportunity to win fantastic prizes, including the HUAWEI Pura 70 and HUAWEI WATCH Fit 3, during the Mega Lucky Draw.

Throughout the event, the visitors enjoyed free screen protectors and backfilm installations, with services available from the new service centre. The celebration provided an ideal platform for Huawei enthusiasts to meet, receive hands-on support, and explore the latest Huawei products and services. The new service centre is situated in the heart of Al Karama – Al Fattan Park View Tower, on the Ground floor, Shop No 4, opposite the iconic Dubai Frame. In addition to customer and repair services, a team of Huawei Experience Consultants is available to advise consumers about products.

These staff members come from diverse backgrounds and bring unique strengths and experiences, sharing their interests and hobbies with customers while providing suggestions and technical support. The centre is open daily from 10 AM to 7 PM. The opening of the Huawei Exclusive Service Center in Al Karama underscores Huawei’s dedication to customer satisfaction and its continuous efforts to provide accessible and high-quality service solutions.

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Chris Fernando

Chris N. Fernando is an experienced media professional with over two decades of journalistic experience. He is the Editor of Arabian Reseller magazine, the authoritative guide to the regional IT industry. Follow him on Twitter (@chris508) and Instagram (@chris2508).

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