Honeywell today opened a state-of-the-art Customer Experience Centre (CEC) at its office in Mina Abdullah in southern Kuwait. The centre aims at giving local customers, trainees and students a deeper understanding of Honeywell products and solutions, in particular, Honeywell Connected Plant technology, for oil and gas facilities and refineries.
The opening event was attended by senior energy industry executives who experienced how Honeywell leverages the Industrial Internet of Things (IIoT) and connected technologies to increase safety, reliability, efficiency, and profitability across the sector. The launch of the CEC reflects Honeywell’s strategic commitment to the development and advancement of key industries in Kuwait and allows visitors to see, touch and experience a variety of technologies. Together with the Honeywell Automation College in the same location, the facility provides a wide range of training on automation technologies for upstream, midstream and downstream oil and gas environments, and uses real case studies to facilitate learning.
The Automation College has been delivering global training capabilities in Kuwait through more than 300 courses specifically designed to address the challenges and future requirements of local power and water, oil and gas, and automation industries.
“This innovative facility – the first of its kind in Kuwait – is designed to develop the knowledge of industry workers on critical oil and gas technologies, trends and solutions, while supporting key national initiatives such as Kuwaiti Vision 2035 and the Kuwait Petroleum Corporation’s 2030 Strategy,” said George Bou Mitri, president of Honeywell Kuwait, Iraq, Jordan and Lebanon. “Honeywell has had a presence in Kuwait for over 50 years, and we are proud to open this facility to further support our customers and play our part in expanding and growing the oil and gas sector in Kuwait.”
The CEC showcases the latest connected technologies for the oil and gas market, including Honeywell Connected Plant technologies, process control solutions such as the Experion Orion console, as well as fire, gas detection and cybersecurity solutions.
Honeywell Connected Plant is a suite of applications that delivers higher levels of safety, reliability, efficiency and profitability. These proven industry solutions are based on decades of domain knowledge and control experience. They turn data into actionable insight so industrial manufacturers can optimize operations, predict plant failures and eliminate unplanned downtime. This new level of consistent high performance makes every day the best day of production.