DXC Technology has announced a multi-year agreement with Carnival Cruise Line to manage the cruise line’s technology infrastructure. The partnership aims to support Carnival’s guest experience across its global fleet, as well as its portside and shoreside operations. DXC will provide IT services designed to enhance operational efficiency, improve employee productivity, and help ensure a seamless experience for millions of guests annually.
“At Carnival, we’re committed to delivering memorable vacations for our guests, and technology plays a vital role in ensuring they have the best onboard experience,” said Sean Kenny, senior vice president and chief information officer at Carnival Cruise Line. “The DXC team demonstrates exceptional technical expertise, responsiveness and a clear commitment to delivering on our long-term vision. With them as our trusted partner, we’re investing in technology that strengthens the foundation of our operations to provide a great experience for our guests across our 29 ships globally and supporting our dedicated team members both shipboard and shoreside.”
Under the agreement, DXC will manage Carnival’s core IT infrastructure across all operational environments, including shipboard systems, shoreside offices, and port facilities. DXC will utilize an employee-centric delivery model to ensure tools and services support Carnival’s workforce needs and a consistent guest experience. Services will include workplace support, IT service management, infrastructure operations, and security risk management, all delivered with enhanced cybersecurity, expert staffing, automation support, and a scalable model. This approach is intended to improve resilience and operational consistency across Carnival’s global footprint.
“This collaboration with Carnival Cruise Line represents a significant milestone for DXC as we continue to expand our footprint in the hospitality and travel sectors,” said Chris Drumgoole, President, Global Infrastructure Services at DXC Technology. “Our goal is clear – deliver complete operational confidence for our customers by minimizing technology disruptions. By managing their complex IT operations and providing modern solutions, we’re proud to help Carnival do what they do best, ensuring every guest enjoys their cruise vacation.”
