NTT DATA Deepens Microsoft Cloud Partnership to Accelerate AI Transformation Across MEA
NTT DATA has announced a major expansion of its global business unit dedicated to Microsoft Cloud, aiming to fast-track AI-powered enterprise transformation across the Middle East, Africa, and global markets. The move comes amid surging demand for secure, scalable cloud solutions and advanced AI capabilities. The initiative brings together NTT DATA’s deep expertise in Microsoft Cloud, cybersecurity, and Agentic AI to help organizations modernize operations, meet compliance requirements, and scale innovation responsibly.
“Our global expanded collaboration with Microsoft reflects a shared commitment to helping clients tackle today’s complex business challenges with speed, scale and trust,” said Charlie Li, Head of Cloud and Security Services, NTT DATA, Inc. “Through our global business unit for Microsoft Cloud, we’re bringing together the strengths of both organizations to solve modern problems using advanced cloud and AI technologies, whether it’s modernizing operations, improving how people work and connect, or delivering more intelligent, secure and resilient digital experiences.”
The partnership is particularly focused on supporting transformation across MEA, where demand for AI and cloud technologies is rapidly growing. “Across the Middle East and Africa, organizations are increasingly looking to AI and cloud technologies to improve efficiency, enhance customer experiences, and stay competitive,” said Murray Campbell, Vice President Cloud and Security for NTT DATA, Inc. in Middle East and Africa. “With Microsoft Cloud and Agentic AI, we’re helping clients take practical steps toward modernization—whether that’s through better collaboration, more secure infrastructure, or intelligent automation. It’s about enabling transformation that’s both scalable and sustainable.”
Operating in over 50 countries, the NTT DATA business unit boasts 24,000 Microsoft certifications and deep alignment with Microsoft’s engineering roadmap. The unit is designed to help clients build, secure, and implement cloud-native solutions with measurable business impact. Key focus areas for MEA clients include:
- Agentic AI at scale: Leveraging Microsoft 365 Copilot and Azure AI Foundry for intelligent orchestration and real-time voice communications.
- Modern cloud solutions: Enhancing agility and reducing complexity through Azure-based application development.
- Developer acceleration: Offering over 500 microservices accelerators via NTT DATA’s Industry Cloud platform.
- Enhanced digital experience: Integrating Microsoft 365 and Dynamics 365 Contact Center for improved collaboration and customer engagement.
- Sovereign cloud adoption: Collaborating with Microsoft on Sovereign Cloud specialization under the AI Cloud Partner Program.
NTT DATA’s Agentic AI Services, built on Azure and Azure AI Foundry, have generated nearly 100 enterprise client opportunities in just 90 days—including major brands like Newell. These services are helping MEA organizations automate workflows, integrate AI into operations, and scale innovation responsibly. The company is also advancing multi-agent models using Azure AI Agent Service, enabling orchestration of complex workflows across platforms.
With 27 Microsoft Advanced Specializations—including Security, Data & AI, and Digital & App Innovation—NTT DATA is positioned to lead cloud-native transformation in the AI era. “NTT DATA has played a pivotal role in driving global adoption of Microsoft Azure innovations. This global business unit and our expanded collaboration enables enterprises to integrate AI seamlessly, modernize operations and achieve digital transformation with confidence,” said Stephen Boyle, Global Leader, SI & Advisory at Microsoft.
