Customer Experience
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Vendor Watch
Uniphore to Acquire Jacada to Transform Customer Experience
Uniphore has announced its agreement to acquire Jacada, a customer experience solutions provider. Jacada’s advanced automation software brings a proven track…
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Expert Speak
The Future of CX
Written by Hyther Nizam, President MEA, Zoho Corp Over the past decade, software solutions have transformed from being mere systems…
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Security
NetApp Reinvents the Customer Experience for the Hybrid Multicloud
NetApp has announced its reinvention of the customer experience with NetApp Keystone, a program that offers a range of flexible…
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Events
SunTec Confluence Highlights Need for Elevating Customer Experience Through Digital Transformation
SunTec hosted its flagship event, ‘SunTec Confluence’ in Dubai from 12-14th March 2019. The theme of the three-day event was “Digital at…
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