ITSM
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News
ManageEngine ServiceDesk Plus Achieves ITIL Certification for 14 ITSM Practices
ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, has announced that ServiceDesk Plus,…
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Automation
Automation and Self-Service Drive ITSM Efficiency: SolarWinds Report
SolarWinds has released its 2024 State of ITSM Report, which provides practical, actionable guidance rooted in real-world Information Technology Service…
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Videos
Video: Trends in the ITSM Industry – ManageEngine @ GITEX Global 2021
Rajesh Ganesan, the Vice President of ManageEngine, speaks about the trends in the ITSM industry. If you liked the video,…
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Podcasts
Podcast: IT Service Management Trends for 2021
In this episode, we are joined by Kumaravel Ramakrishnan of ManageEngine. We will speak about the trends predicted for the…
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COVID-19 IMPACT
ITSM Continues to be Effective in a Remote Work Environment, Say 72% of IT Professionals
ManageEngine, the enterprise IT management division of Zoho Corporation and the developers of ServiceDesk Plus, the flagship ITSM suite used by…
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