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IoT Technology Trusted by 71% of UAE Residents

UAE shows far higher levels of trust in IoT tech compared with European nations, according to research commissioned by Palo Alto Networks. The UAE has far higher levels of trust in Internet of Things (IoT) technologies, such as smart home devices and wearables, compared to Europe, according to research commissioned by global cybersecurity leader Palo Alto Networks and conducted online by YouGov.

The research shows that 71% of respondents surveyed in the UAE believe that IoT technology is secure, compared to an EMEA average of just 38%. Of the European countries in the survey, Germany (53%), France (48%), and the UK (46%) had the lowest levels of trust in IoT. The proportion of Europeans who do not think IoT is secure outweighs those who do, with an average of 45% of European participants stating they believe IoT tech is ‘not very secure’ or ‘not at all secure’.

This is in stark contrast to the UAE, where just 22% of respondents think IoT technology is either ‘not very secure’ or ‘not at all secure’. The results of the survey are likely to resonate in the UAE, which is keen to utilise technology including IoT and AI to help drive economic growth and prosperity. In March, Dubai published its IoT Strategy including a bold vision to build the world’s most advanced IoT ecosystem in a bid to improve people’s lives.

The strategy aims to protect Dubai’s digital wealth, encourage government departments to join the emirate’s smart transformation, and achieve the objectives of the Smart Dubai Plan 2021 to transition to a 100% paperless government. The UAE population’s trust in IoT, and the government’s technological ambitions, also bode well for economic growth and prosperity of the country, with IoT set to play an increasing role in raising productivity levels around the world.

According to a recent report from GSMA Intelligence, the productivity benefits of IoT will be worth more than $370 billion per annum in 2025, representing 0.34% of global GDP, while IoT companies will generate over $1 trillion in revenues by the same year. Haider Pasha, Regional Chief Security Officer (CSO), Emerging Markets, Palo Alto Networks, said: “The level of trust in IoT technology in the UAE appears to be far ahead of the EMEA average. This is very encouraging for the UAE, especially in light of the country’s commitment to harness the power of technologies including IoT and AI for economic growth and development. Continuing to work on maintaining this trust is vital to help this technology reach its full transformative potential,” Pasha added.

The study also revealed marked differences in perceptions about who should be trusted to look after an individual’s personal data, with a majority of respondents in the UAE (46%) placing responsibility on the government. This contrasted sharply with Europe, where only 26% of respondents said the government should be responsible for the security of personal data.

Netherlands

Italy

United Arab Emirates

France

Sweden

Germany

UK

Myself

59%

43%

45%

42%

50%

59%

65%

The internet provider

56%

30%

32%

44%

38%

53%

58%

The mobile network operator

36%

24%

27%

30%

27%

33%

42%

The government

44%

19%

46%

17%

23%

24%

31%

Law enforcement (i.e., the police)

26%

32%

25%

25%

20%

24%

25%

The device manufacturer

21%

18%

21%

16%

20%

22%

30%

The UAE also differed from Europe in perceptions of personal responsibility for the security of personal data. While 45% of respondents in the UAE said that the individual should be responsible for securing their personal data, the figure was significantly higher in Europe, where 55% of respondents believe the individual should be responsible for the security of their personal data.

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Chris Fernando

Chris N. Fernando is an experienced media professional with over two decades of journalistic experience. He is the Editor of Arabian Reseller magazine, the authoritative guide to the regional IT industry. Follow him on Twitter (@chris508) and Instagram (@chris2508).

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