Interviews

Attracting & Retaining Top IT Talent: Beyond the Paycheck

Alain Penel, Vice President of Middle East, Turkey & CIS at Fortinet says companies can attract top IT talent by offering impactful opportunities, fostering career growth, and providing flexibility

What strategies can companies implement to attract top IT talent in a competitive job market?
Top IT professionals seek opportunities that offer impact, career growth, and flexibility –rather than just employment. The companies that stand out are the ones that can articulate a compelling vision, offer meaningful projects, and foster an environment where innovation thrives. Competitive compensation matters, but so does a strong employer brand that showcases real career development opportunities, a culture of trust, and a commitment to cutting-edge technologies.

How does workplace culture influence the retention of IT professionals?
Culture is crucial for employee retention. Organizations that attract top talent typically have a culture that fosters innovation, encourages professional growth, values diversity, and maintains a supportive and collaborative environment. IT professionals want to work where their contributions are valued, collaboration is encouraged, and leadership listens. Companies that build a culture of respect, inclusion, and continuous learning will see employees stay, grow, and contribute at their best.

What role does offering professional development and training opportunities play in retaining IT talent?
The technology sector is evolving at lightspeed, and top IT professionals need to stay current and abreast of the latest technologies and trends. Companies that invest in continuous learning, whether through certifications, mentorship programs, or hands-on training, signal to their employees that they’re valued and have a future within the organization. That’s why Fortinet offers all its employees free training courses through the Fortinet Training Institute. Without these opportunities, skilled professionals will look elsewhere to advance their careers.

How can organizations ensure a good work-life balance for IT employees to reduce burnout?
Long hours and high-pressure projects are common in IT, but burnout shouldn’t be. The key is flexibility, whether through remote work options, mental health initiatives, or clear boundaries around after-hours work. When organizations prioritize well-being, they see higher engagement, better productivity, and lower turnover.

What impact does competitive compensation and benefits have on attracting skilled IT workers?
Salary is just the starting point. In a competitive market, benefits like stock options, performance bonuses, comprehensive healthcare, and even non-traditional perks like home office stipends or wellness programs can make a real difference. Companies that fail to offer competitive packages will struggle to attract and retain the best talent

What are the common challenges organizations face in retaining IT talent, and how can they address them?
Retention issues often stem from a lack of career progression, outdated tech stacks, poor leadership, and rigid work policies. Organizations should provide clear growth paths, keep employees engaged with exciting projects, listen to their feedback, and ensure leadership is aligned with the needs of their teams. IT professionals stay where they feel challenged, appreciated, and empowered.

How does fostering diversity and inclusion impact the appeal of an IT workplace?
A diverse IT team brings fresh perspectives, drives innovation, and strengthens problem-solving. Inclusion is about creating an environment where everyone’s voice is heard and opportunities are accessible to all. This way, organizations can build stronger teams and attract top talent that wants to be part of a workplace that values them.

What role does leadership play in motivating and retaining IT professionals?
Strong leadership is about setting a vision, supporting teams, and fostering an environment where employees feel valued, rather than micromanaging. IT professionals thrive under leaders who provide clear direction, empower decision-making, and actively invest in their teams’ success.

How can feedback and employee engagement initiatives improve retention rates in the IT sector?
Employees don’t leave companies; they leave environments where they feel unheard and undervalued. Regular feedback loops, transparent communication, and engagement initiatives like town halls, mentorship programs, and employee recognition go a long way in making IT professionals feel invested in the company’s success. Employees tend to stay and have long and successful career tenures when they feel valued.

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Chris Fernando

Chris N. Fernando is an experienced media professional with over two decades of journalistic experience. He is the Editor of Arabian Reseller magazine, the authoritative guide to the regional IT industry. Follow him on Twitter (@chris508) and Instagram (@chris2508).

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