Freshworks
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Outlook
Outlook 2022: “The Year of the Chatbot”
Manish Mishra, the Head for the Middle East and Africa at Freshworks, says that his company has a vertical as…
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Channel Talk
VAD Technologies and FreshWorks Sign Distribution Partnership
VAD Technologies has announced its distribution partnership in the Middle East region with Freshworks. With this announcement, VAD Technologies will…
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News
Freshworks Acquires Natero
Freshworks has acquired Natero, a customer success management software company. The acquisition gives Freshworks a SaaS platform that unifies marketing,…
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Cloud
Freshworks Integrates with the WhatsApp Business Solution
Freshworks has integrated its customer engagement suite with the WhatsApp Business solution to offer on-the-go conversational support via WhatsApp. Over…
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News
Renmoney Chooses Freshworks’ Support and CRM Solutions to Improve Customer Engagement
Renmoney, one of Nigeria’s leading fintech companies, has deployed Freshworks customer engagement software to set up an integrated support and CRM system.…
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Artificial Intelligence
Freshworks Launches AI Engine Called Freddy
Freshworks has announced the launch of “Freddy”, an “Omnibot” AI engine that enhances the sales, support and marketing capabilities for businesses…
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Africa Focus
Sterling Bank Transforms Internal Service Desk with Freshworks
Freshworks has recently announced its partnership with Nigeria’s Sterling Bank Plc as a client. Being a technology pioneer in Nigeria, Sterling Bank…
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Cloud
Freshworks Secures $100 Million Investment Led by Accel and Sequoia
Freshworks has announced today it has secured $100 million in financing and has hired former AppDynamics Vice President of Finance…
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Cloud
Al Tayyar Travel Group Goes With Freshworks to Enhance Customer Experience
Freshworks has announced that it has onboarded Al Tayyar Travel Group, one of the largest travel and tourism companies in Saudi Arabia,…
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Cloud
Freshworks Unveils Freshworks 360
Freshworks has today announced it has reached a revenue milestone by crossing $100 million in annual recurring revenue. This was…
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