AI Autonomy Will Reshape Self-Driving Enterprises, Says HCLSoftware

HCLSoftware has unveiled its Tech Trends 2026 report. Grounded in 8 months of structured research and insights from 173 enterprise leaders, the report signals a definitive shift in the digital landscape: autonomous intelligence, not simply technology adoption, is driving competitive advantage.
Key Takeaways
- AI agents and autonomous systems show the strongest global pull. 76% of leaders prioritize these, with 81% of enterprises reporting live or pilot initiatives. Governance remains the ‘missing link’ for 25%.
- 84% expect AI-accelerated Low-Code/No-Code to reach full scale within 18 months, while ‘Service-as-Software’ (SaS) is rapidly disrupting traditional SaaS.
- Ethics and infrastructure are moving from IT silos to the boardroom. 79% confirm Responsible AI frameworks are active, 88% are assessing post-quantum cryptography readiness, and 60% anticipate 6G readiness within three years.
Why This Matters
As AI evolves from assistants to autonomous agents, systems can initiate, execute, and complete work end-to-end—shifting enterprises into a ‘self-driving’ operating model. Digital Sovereignty becomes a strategic imperative: the control layer enabling global scale while protecting compliance, data integrity, and stakeholder trust. Organizations building governance-by-design will scale autonomy with confidence; those that don’t risk fragmented operations and eroding accountability.
HCLSoftware’s Tech Trends 2026 argues the core challenge is not deploying autonomy, but designing it—integrated across experience, data, and operations—so autonomy becomes a reliable system property rather than disconnected features. HCLSoftware’s XDO blueprint (Xperience, Data, and Operations) provides a unifying lens: building systems that are intelligent yet governed, autonomous yet accountable, and scalable yet sovereign.
“Enterprises will be defined by what technology decides and governs on their behalf. The next 24–36 months are for leaders who can establish autonomous, resilient, and sovereign operating models,” said Kalyan Kumar, Chief Product Officer at HCLSoftware. “As AI agents compress decision cycles and rewrite the enterprise stack, governance-by-design is as critical as innovation-by-design.”
Forward-Looking Signals
- 2030 Lens: The report’s 2030 Trend Matrix underscores how today’s technologies are converging into tomorrow’s industry-shaping plays — accelerating the shift from isolated pilots to integrated systems and enterprise-scale operating models.
- The signal for leaders: build governance, talent, and architectural foundations now so autonomy, orchestration, and speed can scale without losing control or trust.
- Self-managed enterprise becomes mainstream: an autonomous decision core continuously re-plans sales, supply, and resources, while an AI footprint optimizer cuts costs and emissions across sites.
- Work shifts beyond screens into spatial operations: XR co-pilot workspaces and persistent virtual sites become the default for execution, training, and remote inspections supported by immersive experience labs.
- Governing outcomes replace collecting data: a governed decision fabric and enterprise data mesh make AI explainable and compliant, connecting sustainability and health through impact ledgers and insight hubs.



