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Secureworks Extends Red Cloak TDR with Managed Services

Secureworks announced that its SaaS product, Red Cloak Threat Detection, and Response (TDR), is now available with a 24×7 service option to help organizations rapidly scale their security expertise and defeat cyber adversaries. Secureworks Managed Detection and Response (MDR), powered by Red Cloak is the latest enhancement to the company’s software-enabled security offering using its cloud-based security analytics platform to deliver threat detection and response with unprecedented speed and accuracy.

“The actionable insights generated by Red Cloak TDR will now be available to organizations who want software-enabled hunting, detection and response capabilities, but also prefer the turnkey support of an experienced provider,” said Mahmoud Mounir, Regional Director, Secureworks MEA. According to Secureworks’ latest Incident Response Insights Report, adversaries remained undetected for 111 days on average in 2018.

Secureworks’ Red Cloak TDR software applies a variety of machine and deep learning techniques to a vast network of data, making it easier to find hard-to-detect threats across an entire IT landscape. TDR is differentiated by world-class threat intelligence, expanded through ongoing incident response experience, enabled via relevant telemetry from a variety of network, endpoint, cloud, and business systems across Secureworks’ entire global customer base.

“Our vision for a software-driven SOC of the future is one that pairs machine intelligence with human insight to take the guesswork out of incident response and give the adversary nowhere to hide,” said Mounir. Secureworks’ MDR service leverages the detectors, analytics and correlation capabilities of Red Cloak TDR to find advanced threats that aren’t typically found with normal detection, and to expand the context around each alert.

Knowledge gained from more than 1,000 incident response engagements per year informs the continuously updated threat intelligence and analytics used to recognize the malicious activity. With more accurate detections and better context, false alerts are reduced, and customers can focus on the events that matter. When an event requires action, customers have the option to check analyst recommendations via an intuitive interface or collaborate directly with Secureworks analysts using a built-in chatbox.

The Secureworks MDR service includes threat hunting to proactively isolate and contain threats that evade existing controls, and it comes with IR support for peace of mind during critical investigations. Unveiled today at the Black Hat USA Conference in Las Vegas, this service addition to Red Cloak TDR is available immediately. Red Cloak Threat Detection and Response is the first in a suite of software-driven products and services that Secureworks plans to release.

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Chris Fernando

Chris N. Fernando is an experienced media professional with over two decades of journalistic experience. He is the Editor of Arabian Reseller magazine, the authoritative guide to the regional IT industry. Follow him on Twitter (@chris508) and Instagram (@chris2508).

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